Service Management for Competitive Advantage

By: Fitzsimmons, James A. and Fitzsimmons, Mona JMaterial type: TextTextPublisher number: Gangaram Book BureauPublication details: New York McGraw-Hill, Inc. 1994Description: 462ISBN: 9780071133128Subject(s): Industrial Relations | Industrial Relations
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Holdings
Item type Current library Shelving location Call number Status Date due Barcode Item holds
Reference Book Reference Book Arrupe Library and Information Centre
Reference Section Shelf 64 Row 1 658 FIT (Browse shelf(Opens below)) Not for loan 064112
Total holds: 0

064112 5-12-1996

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